The Ministry of Finance Call Centre Achieves Excellence in Customer Happiness and Digital Transformation

The Ministry of Finance Call Centre Achieves Excellence in Customer Happiness and Digital Transformation

97.46% of calls resolved on first contact, exceeding the set target Calls answered within 11 seconds, with zero customers placed on hold Customer Happiness Index soars to 96.91% Younis Haji AlKhoori: The call centre stands out as an integrated model, combining operational efficiency, service quality, and advanced digital ......Read Full Article

Abu Dhabi Real Estate Centre Launches Registration Expressions of Interest Under Madhmoun, Redefining Off-Plan Investment Standards

Abu Dhabi Real Estate Centre Launches Registration Expressions of Interest Under Madhmoun, Redefining Off-Plan Investment Standards

New digital journey introduces investor protection with mandatory escrow supervision, setting international standards for real estate transparency Abu Dhabi, 16 Feb 2026 – The Abu Dhabi Real Estate Centre (ADREC) - the custodian of Abu Dhabi’s real estate sector has launched the digitization of Expressions of Interest (EOI) for ......Read Full Article

Christy's Dubai Experience: Bringing 175 Years of Heritage to the UAE

Christy's Dubai Experience: Bringing 175 Years of Heritage to the UAE

Dubai, UAE, February 16, 2026: British luxury home and lifestyle brand Christy hosted a curated brand experience in Dubai, marking a significant moment in its global journey. Envisioned as Luxury That Feels Like Home, the experience reflected Christy’s philosophy of comfort, craftsmanship and timeless product design. The experience was ......Read Full Article

UAE celebrates European energy and industrial partnership at Munich Security Conference

UAE celebrates European energy and industrial partnership at Munich Security Conference

Networking reception celebrates UAE's contribution to German and European energy security and economic growth ADNOC, XRG and Masdar have invested more than €38 billion in energy and industrial projects across the continent UAE's energy and industrial investments in Germany exceed €18 billion, with plans to increase this to ......Read Full Article

Australian Open champ Rybakina hoping for a chance to finally celebrate at her ‘home' tournament this week in Dubai

Australian Open champ Rybakina hoping for a chance to finally celebrate at her ‘home' tournament this week in Dubai

World No3 has barely had a chance to relax after winning in Melbourne, being bed-ridden during a short stopover in Dubai and then going straight back on court in Doha Dubai, UAE – 15 February 2026: It may be more than two weeks since Elena Rybakina won the Australian Open in Melbourne, yet such is the demanding schedule of modern-day ......Read Full Article

UAE takes part in the 49th session of the IFAD Governing Council in Rome

UAE takes part in the 49th session of the IFAD Governing Council in Rome

Discussing ways to strengthen innovation and sustainable growth, empower youth and women in the agricultural sector. Establishing a Consultation Body for the Fourteenth Replenishment of the Fund’s Resources. Rome, Italy, 13 February 2026 The UAE has participated in the 49th session of the IFAD Governing Council, held from 10 to ......Read Full Article

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